Recent Why SERVPRO Posts
Storage Is Important
6/9/2022 (Permalink)
Keeping an organized storage is important.
We know your personal items mean a lot to you. Usually when you’re storing them away, it’s important to know they will be safe from harm and will remain in storage until you need them. SERVPRO® of South and Southwest Lubbock is all about safety and helping to restore items and spaces that are damaged. Here’s a few tips we have when it comes to storing your items safely and smartly.
Security: Video surveillance? Key pads? Your own lock? These are all things to pay close attention to. When putting your storage away, it’s recommended to do an overview and look closely as to what kind of security your things have. The more security the better….better safe than sorry!
Flooring/ flooding: Look for high flooring when deciding your storage unit. Higher floors will keep your items safe from potential hazards such as flooding. You can also cover your items with plastic covering to keep them from debris.
Damaged goods: Maybe a disaster struck and your items are destroyed? Let us help! We offer 24/7 emergency service for water and fire damage repair. We use advanced water removal and drying equipment to get your space dried fast.
Have water or flood damage? Call us! 806-780-6311
Record of Items: KEEP a record of your items as a written list to keep track of everything you have to ensure nothing is going missing. Whether you’re storing a few or a lot in your storage space, it’s easy to forget what you have when you’re not in front of it every day.
Insurance: Making sure your possessions are insured and protected are crucial before you put them away in storage. Even if you don’t have homeowners insurance, many storage companies offer insurance and this is a category you won’t want to be cheap on.
We know how much your possessions mean to you and if you ever experience any damage in your storage unit or home, give us a call, we are happy to help!
How SERVPRO can help you restore your home before moving in or out
10/12/2021 (Permalink)
Moving to a different home can be stressful. SERVPRO® of South and Southwest Lubbock is available to help you make sure your old home or new home looks pristine.
Some ways we can help you throughout the moving process are:
- Clean your carpets, hardwood and tile
- Clean your air-ducts and sewage
- Remove odors
- Remove mold and mildew
- Clean drapes
- Clean your ceilings and walls
- Clean the concrete, brick and stone outside of your house
- Clean up any vandalism or graffiti that might have happened
- And we can remove any previous fire or flood damage
Moving to a new home should be an enjoyable experience. That is why SERVPRO is here 24/7 to help you with all of your cleaning and restoration needs. If you have any questions or would like more information, visit our website or call us at (806) 780-6311.
When disaster strikes, you can call SERVPRO
10/11/2021 (Permalink)
SERVPRO® of South and Southwest Lubbock is here to help you 24 hours a day, seven days week. Fires, Floods and Storms can happen unexpectedly and cause severe damage to your homes. When one of these disasters happen, it is imperative to act quickly. When you call us, we will get to the scene of your disaster as fast as we can. We are a local team of highly trained and qualified professionals that are here to help you whenever you need. When disasters happen, they interrupt your lives and make everything harder. Our goal is to make your home look “Like it never even happened,” as quickly as possible so that we can minimize the time the disaster effects your life.
Call SERVPRO at any time of the day at (806) 780-6311 for immediate help and quick emergency recovery.
We Care About Our Customers
10/11/2021 (Permalink)
We know that when emergencies happen, whether it be from storm damage, mold infiltration to your house, a fire or much more, that stress levels can be high but SERVPRO® of South and or Southwest Lubbock is here to make the process as easy and least stressful as possible. Our motto is to make it “Like it never even happened.” We value our customers and know that when they call us it is not always a pleasant time for them but our highly trained staff is ready to help, no matter the hour or situation. We are available to our customers 24 hours a day seven days a week and we are here to take the worry away. Call your local SERVPRO at (806)780-6311 or visit our website for assistance!
SERVPRO’S Response System
10/4/2021 (Permalink)
- An emergency, like a flood or a fire, can strike at any time but with SERVPRO® South and Southwest Lubbock we are available 24/7. If a flood has damaged your home at two in the morning, we will respond. If a fire has destroyed your commercial building at four in the afternoon, we will respond. For most emergency restoration circumstances and situations time is of the essence and when time matters SERVPRO will be there for you. When you call your local SERVPRO a highly qualified professional will be there to assist you with whatever you need and get you to the next step of service. We pride ourselves on being able to handle any type of job, not matter the size or the location. Call your local SERVPRO at (806)780-6311 or visit our website for assistance!
Depend on SERVPRO for your Residential Cleaning
10/3/2021 (Permalink)
SERVPRO® of Southwest Lubbock is there for the community 24/7 with trusted leaders in the restoration industry.
Are you worried about pricing to fix your damaged goods? We offer free estimates Monday through Friday, 8 a.m. to 5 p.m., and will gladly travel as far as Seminole, Muleshoe, Plainview, Guthrie, Snyder, and Lamesa.
SERVPRO’s residential cleaning services will create a safe, clean, and comfortable living environment for your family. We are fast acting to any-sized disaster, even if it is as little as your kid spilling their juice on the carpet.
Our residential cleaning services include:
- Carpet and upholstery
- Biohazard
- Ceiling and walls
- Hard floors
- Air ducts
- Vandalism or graffiti
- Odor removal
- Toilet overflow
- Sewage
When dealing with your residential cleaning, we are here to ease the burden; call SERVPRO of Southwest Lubbock at (806)-780-6311.
Why You Should Call SERVPRO
10/1/2021 (Permalink)
SERVPRO® has been a part of the Southwest Lubbock community since 2008. They have been helping the people of Lubbock restore their homes from damages for over a decade. They have been given 27 awards, 10 certifications and partnered with numerous nonprofit organizations. They are not just a restoration, clean up and remediation company they are a big part of the community.
SERVPRO has 24-hour emergency services and highly trained restoration technicians. They are locally owned and operated so they can get to the disasters faster than others. They are a trusted leader in the restoration industry, and they have over 1,700 franchises throughout the U.S. and Canada. They have advanced restoration and cleaning equipment to get any job you need to be done quickly and efficiently.
Their motto is "Like it never even happened." When SERVPRO is done restoring, remediating, or cleaning your house you won’t even remember it was damaged.
Contact SERVPRO of Southwest Lubbock at (806) 780-6311 for additional information or to begin your cleaning or restoration services today.
The Green Machine
9/29/2021 (Permalink)
When you work with a restoration company you have a set of expectations you want met. You want the work to get done quickly, effectively, and at a price point that makes sense. SERVPRO is the business that does all three of those things better than our competition.
We offer detailed budgeting options that keep you informed on your project. Certified restoration professionals are the only people that are going to work on your property when you choose SERVPRO. Lastly, we know that this time in your life is hard, we do our best to make this process as easy as possible.
You and your property are what matter to us, we want to get you back to normal life as quickly as possible. So when you call on the green machine to restore your home or business you can rest easy knowing that you’ve chosen the best option around.
The next time you need a cleanup or restoration on your property think of the green machine. (806) 780-6311.
Monday Pick Me Up: Let's Go!
6/29/2021 (Permalink)
By: Tyler Estes
SERVPRO's sales and marketing folks are working hard to engage with their clients daily. As we have seen records are being broken in revenue, now is the time to build "on" or "on top of" our relationship with our clients and prospects. SERVPRO has adapted quickly, and now is the time to turn this country green. The video below is highly recommended by the blog author, Tyler Estes, as he said, "I really like this video because it reminds me to go out there and get it every single day, plus Dan Lok is a big inspiration for me. Hopefully it gets you as fired up as it makes me!"
https://www.youtube.com/watch?v=bDk8yAPxAQ0&t=2s
Why Should I Hire Skilled Technicians for Flood Cleanup in Texas?
7/28/2020 (Permalink)
SERVPRO of Southwest Lubbock Lessens Flood Damage Loss When You Call Us to Your Home for Restoration Services
Dealing with flooding while using DIY methods opens up the possibility of leaving behind hidden moisture and harmful bacteria. Water saturates carpets and gets into the subfloor below while also wicking into the walls and behind baseboards. Only the professionals have the right tools to not only find and eliminate moisture but also ensure that microbes are not left to fester within your Newburgh living space.
Why Call SERVPRO of Southwest Lubbock for Flood Restoration?
Our team is IICRC-certified, meaning that we have the comprehensive skills and training necessary to mitigate your flood damage in west Texas. We bring along specialized equipment to handle the cleanup, including:
• Submersible pumps
• Truck-mounted extractors capable of handling water riddled with debris
• Moisture sensor technology
• Industrial-strength air movers
• Professional-grade dehumidifiers
• EPA-registered cleaning agents
What Happens if Water is Missed During DIY Cleanup?
When water is left to seep into nooks and crannies, foul odors develop while mold has the chance to colonize. Secondary damage multiples, turning into a costly endeavor to fix. SERVPRO of Southwest Lubbock has tried-and-true methods for planning out your floodwater cleanup followed by proven drying techniques. We ensure no water gets left behind baseboards, within your wall cavities, or under flooring. Our crew follows a plan that tells us how many air movers and dehumidification tools to set up within the loss zone to amplify drying times.
After your interior is dry, we take the time to thoroughly clean, sanitize, and deodorize all surfaces. This inhibits mold growth, but it also ensures no foul odors linger throughout the home. Everything gets done to restore your interior to make it “Like it never even happened.”
Flood damage is no match for SERVPRO of Southwest Lubbock. We are available 24/7 for emergency cleanup and restoration – just give our team a call at (806) 780-6311 when you need us!
Professional business with trained staff
4/21/2020 (Permalink)
We take care of your home like our own. We hold it in our hands and walk our customers through the whole process.
When you have a disaster in your home the last thing you want to think about is worrying about who is coming into the house. SERVPRO® of Southwest Lubbock has trained professionals who handle homes like their own. We understand and are compassionate about the difficult scenario our clients are going through. We want to ensure that a homeowner feels comfortable about the situation. We are invading their comfort zone. We are touching all the objects that they own if we need to clean in detail after a fire or water damage. When we walk into a water damage, we assess what can be saved versus what needs to be disposed of. We take our time to go through the items with our customers and make sure we keep as much as possible.
If you have experienced a water or fire damage in your West Texas home or business please don’t hesitate to call SERVPRO® of Southwest Lubbock at (806) 780-6311.
When Leaking Dishwashers Cause Water Loss Events in Lubbock and West Texas
4/20/2020 (Permalink)
Leaking appliances cause headaches for homeowners. Inspect your dishwasher often and know that SERVPRO can handle your restoration needs.
Speed Saves the Day When Lubbock Home Needs Water Removal
Most homeowners never think about their dishwashers, until it is spewing gallons of water on the kitchen floor. Then, it may seem overwhelming as to what to do first.
After turning off the water, one of the smartest actions a homeowner can do is to contact SERVPRO® of Southwest Lubbock for water removal in their Lubbock home. The emergency response teams are on standby 24-hours daily, so there is never a wait to begin recovery from loss.
Why SERVPRO®?
Acting swiftly after a water loss in the home is crucial. That is why SERVPRO® of Southwest Lubbock team members are available 24/7 - even on holidays - and arrive within an hour of the initial call. The techs bring all the tools and equipment required in their green service vans and trucks to restore the home to its pre-damage condition.
Careful Scoping of the Property
SERVPRO® techs use their moisture detection equipment to carefully map the path of where the water from the dishwasher migrated. Because they arrived quickly, in this case, no seepage occurred into the subfloor, as confirmed through the equipment.
Water Removal Tools and Techniques
In a water loss from a supply line in a kitchen, it is common to find water under cabinets and have an area of the wall that requires drying behind the dishwasher. The techs remove the toe kicks under the cabinet and pull out the dishwasher to ensure that they extract as much water as possible before drying.
Fast Drying Limits Loss
Since the cleanup efforts began quickly, loss to the property was minimal. The techs used air movers to dry both the flooring as well as specially directed airflow at the wall where the supply line broke. Once the technicians completed the drying phase, they wiped down the surfaces and got the space ready for repairs by the plumber.
Contact SERVPRO® of Southwest Lubbock at (806) 780-6311, will arrive fast for water removal needs. Our certified technicians have both the experience and equipment to make any size water loss, "Like it never even happened."
Am I Covered?
4/20/2020 (Permalink)
Insurance is extremely important when owning a home and/or building.
SERVPRO of Southwest Lubbock gets a lot of questions about insurance and if a loss is covered. Our staff is fully trained to know how to answer these questions. We are not insurance agents, but we have a lot of experience with several different types of claims over our combined 80 years in business. Each claim is treated individually. We take our time getting all the information about the loss and determining what the best course of action would be. We walk people through each step of the way.
Now for important tips for your insurance policy:
- Confirm you have an endorsement for sewer backup coverage. Sewer backups cause more damage than a regular water damage. As a restoration company, we also must protect our employees with personal protective equipment, which includes additional charges as well.
- Confirm you have extra coverage for mold. Especially in Texas, there are stringent laws about mold remediation and must be followed closely.
- If you own an older home or building, make sure you have code upgrade insurance. God forbid something happens that you need to upgrade your entire electrical system or plumbing system. Both systems can become extremely costly, so for a little bit extra a month in insurance, it is worth it.
- Additional Living Expense (ALE) is what is used if you must move out of your house for a while to get the home rebuilt after any type of damage. ALE is used for hotels, food, or even a long-term rental home. As you can imagine, this can become very pricy as well.
- If you are renting, have renter’s insurance, especially if you are in a multi-unit facility. You may never believe you will have a loss, but what if your neighbor falls asleep with a pan on the stove and it catches fire. Your entire apartment's contents may be non-salvageable. Your renter's insurance is what pays you back for your contents.
- When going to get renters insurance, be realistic on the price range of all your personal belongings. Remember all the small items, as well. One bottle of spice is $3, but if you have 100 of them, that is $300. The money accumulates quickly, so do not skimp on the insurance.
- There are things in life you can get for cheap, insurance should not be one of them. Take your time, find the best agent, and get the right coverage.
SERVPRO® of Southwest Lubbock is here to help with any questions that may arise.
Emergency Ready Profile FAQ
7/21/2019 (Permalink)
Frequently Asked Questions about an ERP.
ERP FAQ
The marketing team at SERVPRO® of Southwest Lubbock has been busy helping local businesses prepare for their next challenge by creating an Emergency Ready Profile® (ERP). Here are the most frequent questions we encounter when introducing the ERP to property managers and business owners.
What Is an ERP?
An Emergency Ready Profile® compiled by a SERVPRO® franchise professional is a document that organizes critical emergency information so that a property owner or manager can respond quickly and efficiently to a disaster. While many emergency plans focus on getting people out of a building safely, our plan aims to get everyone back in the building again as soon as possible.
What Will an ERP Cost?
There is no charge for an ERP. Homeowners are encouraged to download the SERVPRO® Ready Plan App to create their own personal Emergency Ready Profile® for their home. Commercial property owners and business managers can contact their local SERVPRO® franchise to have a professional come out and create the profile for them.
What Is in It for You?
With an ERP, you will be able to reduce business interruption and quickly mitigate a loss following an adverse event, saving both time and money. Important information like where to find your water, gas, electric and sprinkler shutoffs and key contacts for beginning restoration will be right at your fingertips in the SERVPRO® Ready Plan App, and you will be able to share this information quickly and easily with anyone who needs it.
What Is in It for SERVPRO®?
You may be wondering what’s in it for us if there is no charge for an ERP. That is a fair question. First, we hope that helping you prepare before you need our services makes it more likely you will think of us when disaster strikes. Second, we know that having this information organized ahead of time will allow us to better serve you should you choose to call us following an adverse event. However, even if you never use our services, we will still have the satisfaction of helping our community be better equipped to survive a disaster.
Who Has Access to Your Information?
Once we compile a commercial ERP, we deliver the following to the business owner or any approved personal at your company:
- A printed document ERP.
- A username and password for each user the mobile Ready Plan app version of your ERP, so you can immediately share it with all necessary parties at your discretion.
Here at SERVPRO® of Southwest Lubbock the document is stored locally on our server, and the mobile version is stored in the SERVPRO® corporate Ready Plan app, in case you need us to respond to an emergency at your site.
Schedule Your Commercial ERP Today
Call us today to schedule your commercial ERP, so we can help your business be ready for whatever Mother Nature sends your way. Contact Jon Barnett at jbarnett@SERVPROofswlubbock.com or 806-780-6311.
The carpet looks dry - we do not need you
7/21/2019 (Permalink)
There are times that you may not need our services if it is a small amount of water damage. SERVPRO® of Southwest Lubbock will never charge a home owner or business owner for a service that we do not believe they need.
On the flip side, a lot of times a homeowner or business owner may not realize how much they really need SERVPRO®'s services.
A lot of times before walking on a carpet or touching a wall - it may look dry. In a lot of situations this is not the case. SERVPRO®'s normal drying time with our commercial size drying equipment is 3 to 5 days. Unfortunately, a small fan or dehumidifier may not be enough.
As you can see in the photo there was quite a bit of water trapped in the pad underneath this carpet. The business owner thought the water did not reach this room.
If you ever have a situation that you are not sure if you need us, we always are just a call away. We can walk you through it or come and provide you a free estimate. We are always here to help!
Why SERVPRO of Southwest Lubbock? Because we can do it all!
7/2/2019 (Permalink)
When you hear SERVPRO® you might immediately think of fire clean up and restoration, but did you know we do more? SERVPRO® is here to assist you with all your cleaning needs as well. Whether it’s your air ducts, upholstery, or those carpets your kids and pets have made a mess of, we’re here to help!
We get it. Life happens. Your hands are full and you drop your drink, your pet gets sick and you think your carpet will never be the same again… but here at SERVPRO® of Southwest Lubbock we have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will help restore your home to a deeper clean than it’s ever been!
Our residential cleaning services include:
- Carpet and upholstery
- Tile and grout
- Air ducts
- Odor removal
- Sewage and bio-hazard
You know SERVPRO® as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened." Contact us day or night, 24/7, at 806-780-6311.
April Showers Bring May Flowers...and sometimes more!
4/15/2019 (Permalink)
April Showers Bring May Flowers...and sometimes more!
Have you ever heard the phrase, April showers bring May flowers? Well in West Texas it’s important to be prepared for rainfall beyond just the month of April. The average rainfall days in Lubbock are,
· April- 4.8 Days
· May- 7.3 Days
· June- 8.2 Days
Many are surprised to learn that flooding is the largest natural disaster in the United States. And historically, Texas usually ranks in the top five states with the largest amount of storm and flood claims reported. The record rainfall in Lubbock is 40.55 inches. For some reference, visualize a 36-inch yard stick, plus some.
Protect your property and personal belongings from storms with SERVPRO of Southwest Lubbock’s highly trained professionals, who use specialized equipment and advanced training to restore your property.
We understand that when dealing with water damage, time is of the essence. That’s why you can contact us 24 hours a day and depend on our immediate response. We understand what a stressful situation the threat of flood damage in the home is and care about restoring your property to its pre-storm condition. That’s why we suggest taking at a look of these helpful tips on what NOT to do immediately after you experience a flood in your home.
When dealing with water damage, every second counts, call SERVPRO of Southwest Lubbock at (806)-780-6311 to request immediate recovery following a disaster.
Sound the Alarm with SERVPRO of Southwest Lubbock
4/12/2019 (Permalink)
Sound the Alarm With SERVPRO of Southwest Lubbock
Sound the Alarm With SERVPRO
SERVPRO® will be teamed up with the American Red Cross for Sound the Alarm, Save a Life event on February 23 installing smoke detectors in homes for free, and will continue to do so on April 20th.
We’re taking notes from 9-year-old Hector Montoya from Dallas, who after learning of a local deadly fire that could have been prevented with a smoke alarm, donated the 300 dollars he had saved up from a new PlayStation to buy new smoke alarms for his community.
Each year, the Red Cross responds to nearly 70,000 disasters — the majority of which are home fires. Whether a disaster impacts a single family or hundreds, the Red Cross is there when people need our help the most. The Red Cross doesn’t just help families recover from disaster; they also prepare communities before home fires strike. Sound the Alarm is a nationwide Red Cross effort to help reduce the number of deaths and injuries from home fires.
SERVPRO offers access to expertly trained technicians with years of experience performing fire damage restoration for customers just like you. We have IICRC certification, industrial-grade equipment, and 24-hour emergency services available throughout the area.
SERVPRO of Southwest Lubbock technicians treat each customer with the respect and courtesy they deserve, provide you with results that often exceed your expectations, and help return your home to a quality pre-damage condition making damage appear, “Like it never even happened.”
SERVPRO® Of Southwest Lubbock To Host Golf for Kids' Sake Golf Tournament
4/8/2019 (Permalink)
SERVPRO® Of Southwest Lubbock To Host Golf for Kids' Sake Golf Tournament
SERVPRO® Of Southwest Lubbock To Host Golf for Kids' Sake Golf Tournament And Kick-Off Concert Featuring Dinner And Silent Auction
SERVPRO® of Southwest Lubbock is pleased to present a kickoff concert and the 14th annual Golf for Kids' Sake Golf Tournament benefiting Big Brothers Big Sisters® of Lubbock. The Kick-Off Concert will feature The Mike Pritchard Juke Box Band with Ken Matlock, Dustin Garrett and Bobby McDowell on Friday, April 26, 2019. This event will also include a barbecue dinner, silent auction and door prizes.
This event is the largest annual fundraiser for Big Brothers Big Sisters® of Lubbock, hosted by SERVPRO, with all proceeds going to their benefit.
Big Brothers Big Sisters has been the leader in one-to-one mentoring nationwide. As the nation’s largest donor and volunteer supported mentoring network, Big Brothers Big Sisters prides itself in creating one-to-one mentoring opportunities for children between the ages of six and fifteen. Through continuous partnerships with local school districts, community service organizations, and various businesses, Big Brothers Big Sisters is able to serve children with meaningful and life-changing professionally supported one-to-one mentoring services.
SERVPRO of Southwest Lubbock was honored and blessed to once again join forces with Big Brothers Big Sisters of Lubbock to help raise money for their organization. SERVPRO is dedicated to being a leader in the community in everything they do including the multiple restoration services they provide. As a trusted leader in the restoration industry, SERVPRO® of Southwest Lubbock provides 24-hour residential and commercial services. As a locally owned and operated business, they’re dedicated to being faster to any size disaster, with the experience, training, equipment, and expertise to handle restoration and cleaning needs. In additional to restoration, they offer a variety of cleaning services from furniture and carpets to severe mold, air ducts, and biohazard clean up.
SERVPRO of Southwest Lubbock Celebrates 10 year Anniversary
4/1/2019 (Permalink)
SERVPRO of Southwest Lubbock celebrates 10 year anniversary with ribbon cutting.
SERVPRO of Southwest Lubbock has been serving the Lubbock Community since 2008, and recently we celebrated our 10th anniversary back in September with a ribbon cutting and reception!
Joel Mowery and David Miller purchased the franchise in 2008 and have independently owned and operated SERVPRO of Southwest Lubbock since. With no shortage of memorable milestones such as moving into our new building in 2016 and partnering with local non-profit organizations such as Big Brothers Big Sisters, Challenger Little League, American Red Cross and Coats For Kids with the Lubbock Professional Fire Fighters Association.
2018 marked an entire decade of dedication to exceptional service, providing timely relief in stressful cleanup and restoration situations for our customers.
In reflection of a decade of service, SERVPRO of Southwest Lubbock is proud of have received the following of awards from the SERVPRO corporation throughout the years:
- Volunteer Center of Lubbock—Business Of The Year-2015
- Franchise of the Year—Texas & Louisiana—2012 & 2016
- Rookie Volume Award—SERVPRO® corporate—2009
- Outstanding Sales Performance—SERV- PRO® corporate—2009, 2010, 2011, 2012, 2013, 2014, 2015
We look forward to continuing to put things right, "Like it never even happened." throughout 2019 and beyond. Contact SERVPRO of Southwest Lubbock for additional information or to begin your cleaning or restoration services today. (806) 780-6311
Lubbock Chamber of Commerce Business Expo
4/1/2019 (Permalink)
SERVPRO of Southwest Lubbock was awarded the "Most Fun" booth at the 2019 Business Expo.
The Lubbock Chamber of Commerce held its annual Business Expo at the beginning of 2019. The 2019 Business Expo was a networking event, showcasing over 200 exhibitors with more than 5,000 attendees and has been a popular Lubbock happening for over two decades.
In compliance with this year’s theme, “Making History in the Hub City”, SERVPRO of Southwest Lubbock put our booth attendees Lubbock history knowledge to the test through a game of Jeopardy. With categories about Lubbock History, SERVPRO, MDM Construction and Big Brothers Big Sisters, attendees were able to learn more information, showcase their game-show worthy skills, and most importantly- have fun while visiting our booth.
In fact, attendees had so much fun that SERVPRO of Southwest Lubbock was awarded the Most Fun Booth title, as selected by the Lubbock Chamber of Commerce!
It’s not too late to test your trivia skills! How much do you know about SERVPRO?
Q: True or False: SERVPRO is a Trusted Leader in the restoration industry.
A: True! SERVPRO has been serving the community since 1967
Q: How many franchises does SERVPRO have across the country?
A: Over 1700
Q: How many locations has SERVPRO had in Lubbock over the years?
A: Three
Q: How long has SERVPRO been in business in Lubbock?
A: 10 years
Q: What is the local philanthropy of SERVPRO?
A: Big Brothers Big Sisters of Lubbock
Where you a SERVPRO-pro? Then you should already know to call us at SERVPRO of Southwest Lubbock for all your restoration needs! (806)780-6311
SERVPRO of Southwest Lubbock teams up with Lubbock Fire Rescue to sponsor Coats For Kids Drive
4/1/2019 (Permalink)
SERVPRO of Southwest Lubbock sponsors Coats For Kids
More than 16 million American children don't own a coat. That’s why for the last 6 years, the Lubbock Professional Fire Fighters have partnered with Operation Warm to provide kids in Lubbock with a warm coat.
Last July, SERVPRO of Southwest Lubbock was a sponsor at the Lubbock Professional Firefighters Association’s Golf Tournament for Coats for Kids. Money raised through tournament founds went to the purchase of winter coats for the students of an LISD Elementary Campus.
Giving a child a new coat positively impacts that child’s self-esteem and self-worth. The Coats for Kids Foundation believes—and school principals, nurses, and social workers agree—that the impact on kids that receive coats from CFK is dramatic, as evidenced by heads held high, smiles, and fewer missed days of school because of illness.
Along with organizations such as Big Brothers Big Sisters, Challenger Little League, American Red Cross, Coats for Kids with the Lubbock Professional Fire Fighters Association is a valued philanthropic partner of SERVPRO of Southwest Lubbock.
Golf For Kids Sake Kick-Off Concert
4/1/2019 (Permalink)
SERVPRO sponsors 3rd Annual Concert For Kids Sake 2019
SERVPRO Of Southwest Lubbock will be hosting our 3rd annual For Kid’s Sake Kick-Off Concert Friday, April 26, 2019 from 5:30-11:00 PM hosted at SERVPRO of Southwest Lubbock, 7477 Country Road 7000, Lubbock, Texas.
No preparation is required to enjoy the concert event. However, we’ve laid out a few tips to get the most out of your experience:
- Get familiar with tunes from The Mike Pritchard Juke Box Band, featuring Ken Matlock, Dustin Garrett and Bobby McDowell
- We suggest starting with The Mike Prichard Juke Box Band’s ‘Cuttin’ The Dust’
- Come with an empty stomach
- Tickets include a BBQ dinner
- Bring your favorite beverage to enjoy
- This event is BYOB
- Consider wearing your pair of lucky socks
- A little luck can’t hurt when there’s door prizes involved
- Make space in the trunk of your car
- If you decide to bring home an auction item, you might need some extra room
- Practice your golf swing
- It won’t hurt to start getting ready to impress for the Golf For Kids’ Sake Golf Tournament held on the following Friday, May 3rd at the Rawls Golf Course
For Kid’s Sake Golf Tournament and Kick-Off Concert is the largest annual fundraiser for Big Brothers Big Sisters of Lubbock, with all proceeds going to their benefit. Big Brothers Big Sisters matches children with volunteers who can serve as role models, to build self-confidence, social skills and academic achievement for the children.
If you have any additional questions, or are interested in sponsorship, be sure to contact Jennifer Jones at Jjones@SERVPROofswlubbock.com .
Spring Cleaning? It's Time!!
3/18/2019 (Permalink)
Spring Cleaning!
When was the last time you took a good hard look at the corners of your office? Can you see track marks down your hallway? How about the dust bunnies multiplying in your air vents? It’s time to call in SERVPRO of Southwest Lubbock.
Lubbock had snow this winter, and even though snow looks clean, it pulls in all kinds of muck when stuck to your shoes. The wind that followed can do your office just as dirty, blowing in layers of grime between the smallest of cracks in your doorways and window panes. Best case scenario: it also blew in flower seeds and you get a lovely spring surprise, fertilized and watered by your office carpets. Worst case scenario: your new cubicle mate is splotchy spots, smells gunky, and is not great with customers.
Whether the cleaning from Lubbock weather is needed for your office carpets, air ducts, or fine furniture, give SERVPRO of Southwest Lubbock a call. Here are just a few of their methods to get the gunk gone:
- Bonnet Cleaning: A less aggressive method for short piled carpets.
- Hot Water Extraction: A deeper cleaning method for all carpet types.
- Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
- Showcase Premier Cleaning: The most thorough cleaning method in the industry.
- Dry Cleaning: When color-fastness is an issue.
SERVPRO of Southwest Lubbock’s professional cleaning can address moderate and heavy soil conditions in your carpets. A good rule of thumb would be to call SERVPRO for a professional cleaning carpet every 12 months. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today at (806) 780-6311.
Crime Scene Cleanup Support When You Need It in Lubbock
3/18/2019 (Permalink)
If your home suffers from a crime scene and has damage, contact SERVPRO of Southwest Lubbock to help with the clean up.
Homeowners in Lubbock and West Texas rarely plan a response to criminal activity on their property. Coping with all the aspects of your home becoming a crime scene is an emotional process, exacerbated by the need to arrange for cleanup after the legal authorities release the property. Our technicians have the training, the equipment, and the appropriate products to smooth this challenging process out for you.
The frightening or sad circumstances underlying the need for crime scene cleanup in Lubbock and West Texas are varied. A home invasion, the aftermath of a suicide, a domestic that turns deadly, activities like drug manufacture or dealing, and many other horrific scenarios can affect any of us given the stressors no one can predict. Innocent victims are left to sort out the debris and residues remaining, many of them hazardous and requiring professional handling. We specialize in an efficient and compassionate response to these life-altering events.
SERVPRO technicians master techniques that meet the IICRC Standard for trauma and crime scene cleanup. We arrive prepared to assess and plan for the particular situation, ready to begin the remediation immediately. The crew members know and carry out all federal, state, and local requirements as they complete each task in the plan, essential for your and your family’s return to safe and comfortable living conditions.
Depending on the type of criminal activity the SERVPRO team cleans up substances and materials like the following:
Blood, bloodborne pathogens, tissue, and fluids.
Law enforcement and evidence collection residues including fire extinguisher residues, tear gas, pepper spray, and fingerprint dust.
Chemical residues used in drug making, cutting, and distribution.
The SERVPRO crew members then clean and disinfect the surfaces affected using EPA registered antimicrobials. All hazardous materials are bagged and disposed of according to the applicable laws for the appropriate jurisdiction.
We assess the physical damage done to structural components, fixtures, and furnishings. SERVPRO can offer pack out services for portable items contaminated with residues, working on restoration at our production facility. SERVPRO consults with your insurance or governmental entities to arrange for the repairs and restoration needed to return your home back to its pre-crime condition.
You are not alone in coping with the aftermath of criminal activity in your home when you work with the specialized cleanup crews from SERVPRO of Southwest Lubbock. Call (806) 780-6311 day or night to schedule a crime scene restoration consultation with one of our compassionate and competent project managers.
The Answer To Fire Damage In The Lubbock Area
3/18/2019 (Permalink)
SERVPRO TIP--Keep Fire Extinguishers Handy at Your Lubbock Property
Even though you cannot control when or where a fire happens, you can have the right tools in place to limit your losses and escape many of the dangers that often accompany fires on your property.
Experiencing fire damage in your home can be devastating, or you can make the proper preparations and planning to see your family through tough times, should something like this occur. It is far better to prepare than to be caught off-guard.
By installing smoke detectors on every floor, in every room, you ensure your safety. These small, inexpensive devices provide you with a very effective early warning system that helps both you and your family prevent major losses during an emergency.
You can follow up by checking electrical systems in your home, ensuring that the coffee maker, computer, radio, television and other devices receive the proper attention to avoid overloading circuits or problems concerning faulting wiring in older equipment.
Always keep a fire extinguisher or two on hand. In case you experience a manageable fire, you want to have the proper tools available to handle the situation correctly. You should also check your storage habits, keeping flammable materials away from fuels or other accelerants that can cause severe problems.
Do you understand what to do if a major fire breaks out in your home? After? It never hurts to put together an escape plan, having one ready ensures that everyone in your family understands what to do, and where to go during an emergency, you can never prepare too much.
Before a fire occurs on your property, take the time to develop a relationship with your local SERVPRO. We can inspect your home, locate hidden dangers, and give you recommendations to protect your home that you might not even think of on your own.
SERVPRO offers access to expertly trained technicians with years of experience performing fire damage restoration for customers just like you. We have IICRC certification, industrial-grade equipment, and 24-hour emergency services available throughout the area.
SERVPRO of Southwest Lubbock technicians treat each customer with the respect and courtesy they deserve, provide you with results that often exceed your expectations, and help return your home to a quality pre-damage condition making damage appear, “Like it never even happened.”
Contact SERVPRO of Southwest Lubbock for additional information or to begin your fire damage restoration today. (806) 780-6311
Are You Prepared if a Disaster Strikes?
7/31/2017 (Permalink)
You watch the news and see disaster strike other families, but you never think it could happen to you – until it does. Emergencies can happen at any time, and turn your world upside down in a matter of seconds. Being prepared will benefit you if you’re ever affected from a disaster. There are many benefits that come along with being armed with a plan in a disaster situation. Take action before an emergency happens. Here are a few steps from the Red Cross that you can take to start your emergency plan:
- Discuss with your family how you’ll respond to the types of emergencies that are most likely to happen where you live, learn, work, and play. Consider how you will respond to emergencies that can happen anywhere: such as floods and fires.
- Assign roles to each family member and identify how you will work as a team in case of an emergency.
- Discuss an evacuation plan in case you need to leave your home - have an evacuation route planned.
- Build an emergency kit – include the basics: water (one gallon per person), non-perishable food, flashlight, battery powered radio (with extra batteries), a first aid kit, medications, sanitation and hygiene items, personal documents, emergency blankets, and a map.
- Plan ahead for your pets. If it’s not safe for you at home, it’s not safe for them either.
- Plan what to do in case you are separated during an emergency: choose a place next to your home and another outside of your neighborhood just in case members of your family can’t make it back to your home.
- Choose an out-of-area emergency contact person. Save the number and be sure that places where your children spend their time (daycare, school, babysitter, etc.) have the number saved too.
- Practice evacuating your home twice a year. Grab your emergency kit items and drive the evacuation route you have planned.
Another safety measure you could take is to download the SERVPRO® Ready Plan app on your cell phone. This allows you to create an emergency ready profile that contains critical information – which helps speed up response time after fire or water damage. Help is then only a few clicks away! The app stores your property details, utility shut off locations, key contacts, damage photos, local weather, and more!
Stay armed, stay prepared, and know you can call SERVPRO® of Southwest Lubbock at any time of day at (806)-780-6311.
Keeping Your Items Protected In Storage
7/26/2017 (Permalink)
Our personal items mean a lot to us. Usually when you’re storing them away, it’s important to know they will be safe from harm and will remain in storage until you need them. SERVPRO® of Southwest Lubbock is all about safety and helping to restore items and spaces that are damaged. Here’s a few tips we have when it comes to storing your items safely and smartly.
Security
Video surveillance? Key pads? Your own lock? These are all things to pay close attention to. When putting your storage away, it’s recommended to do an overview and look closely as to what kind of security your things have. The more security the better….better safe than sorry!
Flooring/ flooding: Look for high flooring when deciding your storage unit. Higher floors will keep your items safe from potential hazards such as flooding. You can also cover your items with plastic covering to keep them from debris.
Damaged goods: Maybe a disaster struck and your items are destroyed? Let us help! We offer 24/7 emergency service for water and fire damage repair. We use advanced water removal and drying equipment to get your space dried fast.
Have Water or flood damage? Call us! 806-780-6311
Record of Items: KEEP a record of your items as a written list to keep track of everything you have to ensure nothing is going missing. Whether you’re storing a few or a lot in your storage space, it’s easy to forget what you have when you’re not in front of it every day.
Insurance: Making sure your possessions are insured and protected are crucial before you put them away in storage. Even if you don’t have homeowners insurance, many storage companies offer insurance and this is a category you won’t want to be cheap on.
We know how much your possessions mean to you and if you ever experience any damage in your storage unit or home, give us a call, we are happy to help!
Moving In or Moving Out: SERVPRO® of Southwest Lubbock Can Restore Your Home
7/13/2017 (Permalink)
Spring and summer have proven to be the most popular months for people to move apartments and houses. Although people move during the other seasons, spring and summer are popular because of the better weather and the timing. Moving during this time helps students and families with kids or teachers settle in before the school year begins. As we are in the middle of the summer season, Lubbock is getting ready for a new group of college students to move into town, along with seasoned students coming back to start another school year.
Whether you’re a student or have a student moving into an apartment, there are costs that come with moving and living in a rental. To help you out, we’ve developed a list of things to keep in mind and check when moving in (and moving out) of an apartment or rental home to avoid losing your deposit!
- The Floor: make sure you check that the carpets are clean, without tears, and have no pieces missing. They should not be stained nor should they have an odor. If it’s tile, make sure all tiles are in place and none are popping out or scuffed. When moving out, make sure the carpets are clean and free of heavy soil. If you need help cleaning, SERVPRO® of Southwest Lubbock provides professional cleaning.
- The Furniture: If you’re moving into a furnished apartment, check to see that the furniture is clean and in livable condition. When you are ready to move out, make sure the furniture is in good condition. If you need upholstery cleaning, SERVPRO® of Southwest Lubbock provides this service.
- The Walls: make sure the pain is consistent throughout the entirety of the unit. Verify that the paint isn’t made with poisonous materials. For wood-paneled walls, check to see none of the panels are loose or show signs of rotting. When you’re ready to move out, be sure the walls are free of dirt, pet dander, cigarette smoke and other contaminants. Need help? Check out what we can do.
- The Windows: make sure all windows can open in case of a fire. Be sure there is no broken glass and that it is free of mold. Check that all of this is clear when moving out as well.
- The Electricity: check all of the lights and be sure they work. Go to your fuse box and make sure it is not damaged or missing any pieces. Also check the plugs in the walls to be sure your appliances will work when plugged in. If in the unfortunate event there has been a fire, we offer fire restoration to get the unit back in shape.
- The Thermostat: be sure that your unit can blow both hot and cold air. Check to see if the filter has been cleaned recently. Ventilation systems are vital in providing good air quality, if you need an inspection or cleaning, let SERVPRO® of Southwest Lubbock help.
- The Smoke Detectors: make sure all are working properly. Test them to be sure they make noise. For an extra safety measure, replace the batteries with fresh ones upon moving in.
- Water Flow: Turn on all faucets and showers to make sure the water can get cold and warm. Check quality of water to see that it’s clear and not foggy. Also use this time to make sure the toilets are clean and flush properly. In case there’s water damage while you’re a tenant, see how we can help with our water services.
- Mold and Mildew: Check bathrooms and kitchen for any mold or mildew that might be inside cabinets or on walls. A mold infestation can produce allergens and irritants, you’ll want a professional that has training and experience to properly remove the infestation.
- Pest Control: Make sure your apartment is clear of insects and rodents. If needed, notify your property manager of the problem and let them know pest control is needed. Keep an eye out for this during your time at this residence to prevent any damage to the property that could be repaired at the cost of your deposit.
Although exciting, moving can be a stressful time. To be sure your apartment is in good shape when moving out, contact SERVPRO® of Southwest Lubbock to inspect and help restore the unit if needed. We’re dedicated to responding faster to any size disaster, and you can depend on us to make your property look its best.
Have questions? Call us 24/7 – (806)-780-6311
A Hole-in-One: Golf For Kids Sake
7/7/2017 (Permalink)
SERVPRO® of Southwest Lubbock values working with nonprofits. For the past 9 years, SERVPRO® of Southwest Lubbock has had the privilege of hosting a golf tournament where the proceeds benefit Big Brothers Big Sisters of Lubbock.
In Lubbock since 1970, Big Brothers Big Sisters of Lubbock serves to provide children with mentors that will help them reach their full potential in school and in life. According to their website, the partnership between parents/guardians and volunteers with the children allows the kids to achieve educational success, avoidance of risky behaviors, greater aspirations, higher confidence, and healthier relationships.
The first year of the golf tournament, we were able to raise about $1500 for Big Brothers Big Sisters of Lubbock. With year after year of continual growth, this year – our twelfth – we were able to raise $58,150 for them, making the grand total SERVPRO® of Southwest Lubbock has been able to contribute to be around a quarter of a million dollars, all of which stays here in the South Plains!
For more information on how you can get involved with Big Brothers Big Sisters of Lubbock, please visit their website: www.bbbslubbock.org. If you’d like to get involved with next year’s golf tournament, please get in touch with us here at SERVPRO® of Southwest Lubbock at 806-780-6311.
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